This was a confluence of circumstances, on the one hand, not believing in the process because she is so convinced she is condemned, and then holding to your projection as a maximum she would tolerate and then having not all sessions be productive in terms of the implementation of the laser treatment. This is practitioner error and shortcoming that the laser energy was not ideally focused on the most important area of the nerve to achieve a benefit. This is quite unfortunate but is one of the important variables in the process itself. If mishandled, then all is lost, so this is a missed opportunity.
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