DWQA Questions › Tag: fans
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A viewer asks: “Another barrier to rational thought I would characterize as “entitlement belief” regardless of its genesis, and “expectation and anticipation equity.” Having just done a sports show, this is conveniently illustrated by the fan experience. Fans are not direct stakeholders in a sports franchise. They don’t own the team, the intellectual property, trademarks, the stadium, or anything of a tangible nature. They even have to PAY to consume the product, buy tickets, pay for parking, or suffer through commercials on television when watching a sports event. Yet, fans everywhere feel ENTITLED. They feel the team “owes” them something in exchange for the INVESTMENT the fan has made with them. And the more time the fan has spent being a fan for a particular team, the MORE they feel they are owed.”
ClosedNicola asked 4 years ago • 
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