What is the origin of her spine, hip, and knee problems? What can be done to help her?

This, too, is karmic in origin and it has to do with her difficulties in multiple lifetimes becoming successful, finding happiness, remaining stable and healthy, and feeling secure and not under attack and about to go under. Living a stressful life takes a toll and a series of those piled on top of one another add to the difficulty. It is like climbing a mountain with increased burdens you must carry. It gets harder and harder and more likely to have something break internally, because the body will be the weak point for personal vulnerability. The Law of Karma as well will undermine the physical body as much as the mind with returning sources of stress to deep memory and creating circumstances to challenge the person to rebalance the prior consequences of all those trials and tribulations. It may simply be to be too demanding a job when the build-up has been so massive. This is where divine grace comes in. She will be assisted by the Lightworker Healing Protocol work ongoing, but that takes a great deal of time. So there needs to be patience here while knowing and believing we are helping even though the symptoms are the last thing to resolve despite much ongoing healing taking place within and behind the scenes, not apparent to conscious awareness. If you trust in us, you will benefit greatly because this needs to be dealt with once and for all. Even if it cannot all be undone in the current life, you have an infinite future ahead of you. So just to remove these burdens at long last will be a major blessing and set you up nicely for a much better and happier future, regardless of the near-term gains. We are not counting that out, we are simply cautioning you that seeming lack of progress is only a surface perception. There is much to do, but there is much that will get done, and we have committed to doing the work and promise you we will not stop.